We take responsibility seriously. While rare, if damage occurs during our service, we have a clear process for fast, fair resolution.
Claims Process
Immediate Reporting
Report damage within 24 hours of service completion via app or email.
Photo Documentation
Submit photos of damage for investigation team review.
Fast Investigation
Claims investigated within 48 hours with technician review.
Fair Resolution
Approved claims resolved through repair authorization or compensation.
Insurance & Protection
All MobileWash services are fully insured. We carry comprehensive liability coverage protecting your vehicle during service. Our technicians follow strict protocols to prevent damage. In the rare event something goes wrong, we investigate thoroughly and resolve fairly. Report claims immediately for fastest processing.