Plans change—we understand. Here's everything about canceling or rescheduling your MobileWash appointment.
Cancellation Terms
Free Cancellation
Cancel up to 2 hours before appointment with no charge.
Late Cancellation
Less than 2 hours notice: 50% cancellation fee.
No-Show Policy
Technician arrives and you're unavailable: 100% service charge.
Easy Rescheduling
Reschedule anytime before 2-hour window at no charge.
Why We Have This Policy
Our technicians drive to your location with dedicated time for your vehicle. Late cancellations and no-shows prevent us from serving other customers in that time slot. The 2-hour notice requirement allows us to reschedule the slot or adjust routes. Rescheduling is always free when done in advance—we want to service you when it works best.